Harrisburg Midtown Arts Center
Former patrons of the Harrisburg Midtown Arts Center (HMAC), left stranded after the sudden closure of the venue, should be able to get ticket refunds.
EventIM, which sold tickets to HMAC shows through the website www.seetickets.com, has agreed to provide refunds to shows that were cancelled after the Harrisburg venue abruptly closed in February, state Attorney General Dave Sunday announced on Friday.
The attorney general’s Bureau of Consumer Protection stepped in after HMAC said it would not provide refunds of tickets purchased for cancelled shows and instructed patrons to file credit disputes with their credit card companies.
According to Sunday, numerous ticket-buyers tried this route, but were denied by their credit card issuers. The bureau then intervened, reaching an agreement with EventIM to provide refunds.
“I appreciate the willingness of EventIM to step up and do the right thing in this situation by refunding consumers for the ticket costs,” Sunday said, in a statement. “Consumers purchase tickets to see their favorite entertainers, and they expect the venue will refund those tickets when something goes wrong. EventIM had no obligation to refund these consumers their ticket costs but chose integrity by offering these refunds instead of blaming others for mistakes made.”
Any consumer who purchased a ticket for an HMAC show and has not already received a refund should email [email protected]. The email should include the day of the show and the order number. EventIM will process all verified refunds, with the funds to be returned in about 14 days, according to Sunday’s office.
In April, HMAC’s mortgage lender moved to foreclose on the venue, located at 1110 N. 3rd St. in Harrisburg, and pursue a sheriff’s sale of the property.
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