The Fine Wine & Good Spirits store in Midtown Harrisburg
The PA Liquor Control Board is adding hundreds more locations for curbside pickup, including many stores in the greater Harrisburg area.
As of this Monday, numerous local Fine Wine & Good Spirits stores will permit phone ordering and curbside pickup as the PLCB adds 389 more stores to the system.
The new list includes stores in downtown, Midtown and Uptown Harrisburg, in Kline Plaza and in Camp Hill, Mechanicsburg, Steelton and Hershey.
For the time being, stores will accept the first 50 to 100 orders placed each day, on a first-call, first-served basis, until fulfillment capacity grows.
According to the PLCB, orders will be accepted only through the store’s published phone number, not through email or voicemail. Customers then will pick up their order at curbside.
This past Monday, the PLCB opened curbside pickup to 176 locations, a number that will be expanded to 565 locations.
Curbside pickup orders are limited to six bottles per order, and credit cards are the only accepted form of payment. Orders will also be limited to one order per caller, per store, per day, and all curbside pickup sales are final.
Since phone ordering began, some customers have complained about an inability to get through to place an order.
“We acknowledge that Pennsylvanians are frustrated with busy signals and want broader access to wine and spirits,” said PLCB Chairman Tim Holden, in a statement. “So, after learning from our experiences this past week, we’ve made improvements to process orders faster, expand the hours we take orders by phone, and be more flexible in scheduling pickups, even the same day, if pickup appointments are available.”
Since Monday, when limited phone ordering began, the curbside pickup program filled 38,145 orders totaling $3.64 million, according to the PLCB.
Customers also can order online through the PLCB e-commerce site, with pickup at more than 100 locations. Customers have also complained of difficulty accessing the online site. According to PLCB, website access is randomized to avoid overwhelming the site with traffic.
Besides the state stores, customers can also buy alcoholic beverages at licensed wineries, distilleries and breweries, at many restaurants and taverns and at some supermarkets and convenience stores.
The PLCB today declined to give a date when its stores would reopen for in-person purchase. Last month, Gov. Tom Wolf ordered all state stores closed as part of a shutdown of “non life sustaining” businesses due to the COVID-19 pandemic.
Click here for a full list of locations and here for PLCB’s online ordering site.
